All Sales Final
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We do not accept returns or exchanges for any products.
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Please verify measurements, compatibility, and delivery access before ordering.
Damaged or Defective on Arrival
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Inspect your order at delivery.
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Report damage/defect within 48 hours with your order number, photos, and a brief description.
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At our discretion, we may arrange repair, replacement, or refund. Items may be required to be unused and in original packaging.
Order Cancellations
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Orders can be canceled only before they are picked/processed for shipment.
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Once processed or shipped, orders cannot be canceled.
Non-Returnable Items (All Items)
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All products are final sale, including (but not limited to): mattresses, foundations, adjustable bases, toppers, pillows, bedding, custom or special orders, clearance items, and gift cards.
Refunds
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Refunds are issued only if:
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An order is canceled before processing, or
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We cannot fulfill your order, or
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We approve a remedy for damage/defect reported within the required timeframe.
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Shipping charges, expedited/white-glove services, and other add-on fees are non-refundable.
Warranties
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Post-delivery performance issues are handled under the manufacturer’s warranty (if applicable).
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Contact us for assistance initiating a warranty claim.
Your Legal Rights
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Nothing in this policy limits rights you may have that cannot be limited by law. Rights vary by jurisdiction.
How to Reach Us
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Include your order number, photos (for damage/defect), and a concise description.